How Wallet Data Enters Our Privacy Policy
When you create an account, we may receive your name or account identifier, phone number, verification details, device information and records needed to match a wallet action with the correct account. A DANA, OVO, GoPay or QRIS reference can help us check whether a deposit or
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withdrawal request belongs to you and whether its status is complete, pending or reversed. Bank transfer and virtual account records may include a reference number and the receiving bank rail, such as BCA, BRI, Mandiri or BNI. We use these records for account access, payment reconciliation,
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fraud checks, support handling and legal duties. We do not describe access as universal: it depends on local law and is available where local law permits. If a payment record is wrong, contact support chat with the relevant reference rather than sending a full wallet password
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or private security code.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.